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INFO & SUPPORT CENTER

FREQUENTLY ASKED QUESTIONS (FAQ)

BEFORE YOU ORDER

Yes, please make sure you got a VIP Band Account on Soundclick.
We cannot install any Layouts unless you have purchased VIP from Soundclick, the basic Profile doesn’t allow custom Designs.

The turnaround time on your order with www.soundclicklayouts.com starts when you’ve paid in full and we have all information required to complete your order.
Delay in receipt of any of this info could result in production delays.

Most premade Layouts can be completed within a few hours, after receiving payment, all necessary information and when choosing
Express Delivery (max. 24 Hours turnaround time on Monday – Friday) at the Layout Addons Tab.

Our normal current turnaround time on premade Layouts and Addons is within 48 Hours (Monday – Friday).
Complex orders/Addons may increase turnaround.

Orders must be paid in full before the order begins unless otherwise approved by www.soundclicklayouts.com.
If you pay via echeck, the turn around time clock on your order will not begin until your check clears.

Custom Soundclick Layouts turnaround time depends on the package, but normally within 3 business days (Monday – Friday).

Find a Layout at our Start Page or Product Catalog and click on the Image or Title to enter the Product Page. Fill out the Informations Form with all needed Informations we need to install your Layout. Click the Add to Cart Button. Enter the Checkout Page and pay securly via Paypal.

As soon as your Layout has been installed you will receive a Notification Email to the Email Adress you have purchased with.

 

To install the Layout for you (HTML and CSS codes, Page Modules setup, Mailinglist Form setup..). Tipp: Before you order change your Password to pass for the time of install if you don’t like to give out your original Password.

WHILE YOU ORDER

It’s the HTML code you’ll get from www.paypal.com when creating a Buy Now button. Just copy paste this code to your Texteditor or Wordpad Program, save and upload the file.

Step-by-Step Instructions

1. On the button creation page, select the “Buy Now” button option to start creating your button.
buy-now-button-step-1
2. In the “Item name” box, enter the name of the item you want to sell, such as “Beat Check-out” or “Beat Store”.
buy-now-button-step-2

 

 

3. Choose your currency. By default it is set to USD.
buy-now-button-step-5

 

 

4. “Add drop down menu with price/option”. If your item has a different price for each option (depending on license/rights.) check this box to set up your prices for each option.
buy-now-button-step-7-1

Enter the name of your drop-down menu – it should be a description of the kind of options available, such as “License Options, Purchase Options, etc”.
buy-now-button-step-7-2
Enter your options and the prices for each one.There are three options available by default – if you need more, click “Add another option,” up to a maximum of 10. If you need to remove one, click “Remove option” to remove the bottom option from the list.

When you have finished adding your options click “Done” to apply these settings to your button. The example button on the right side will update to show you how your button will look to your customers.

 

 

5. “Add text field”. If you want to allow your customers to include Beat Names or Numbers, check the box next to “Add text field”.
buy-now-button-step-9-1
The name of the field can only be 30 characters long, so you will want to use something simple but descriptive such as “Beat Names”, “Enter Beat Name” or “Enter Beat Number”.

buy-now-button-step-9-2
When you are finished, click “Done”. The example button on the right side will update to show you how your button will look to your customers.
buy-now-button-step-9-3

 

 

6. Click “Create Button” to save your button and generate the code.
buy-now-button-step-14

 

 

7. You will need to copy the code in order to place it to a text document. Click “Select Code” underneath the box containing the HTML. This will highlight all of the HTML for you.
buy-now-button-step-15
Simply copy / paste this code to a text document, save the file and upload it to the needed Layout Informations Form.

To install the Myflashstore Widget on your Layout (if available) we will need the Flash embed Code.

Step 1. Open https://www.myflashstore.net/admin/music-stores/flash and edit or create the Flash Player.

Flash Beat Store Embed Code

Step 2. Copy paste both Codes ( HTML and CSS ) to a Texteditor, save and upload the file.

To install the BeatStars Widget on your Layout (if available) we will need both type of widget codes ( HTML5 and Flash ).

 

Step 1. Open http://mymedia.beatstars.com/blaze-flash-player and edit or create a new Blaze [Flash] Player.

BeatStars Blaze [FLASH] Player embed Code

 

Step 2. Setup Player and make sure Auto-Play First Track is off. Update settings and copy paste both code parts to your Notepad/Texteditor.

Blaze [FLASH] Player Stores Codes

 

Step 3. Click on General Embed Tab and copy paste the HTML5 Code to your Notepad/Texteditor.

Copy paste Blaze [HTML5] Player Stores Codes

 

Step 4. Upload & send the Codes.

AFTER YOU ORDER

Please make sure you are looking at your Soundclick Band Page and not the Member Profile. Also may try to reload your Page a few times to get the old one out of the Browser Cache.

To update your Paypal Button please only replace/update the red highlighted areas. Do not replace/update the whole paypal code!

If you are updating the previous used button at paypal, the first part (ID of letters and numbers) will stay the same. Normaly you will only need to change the highlighted options part.

update-paypal-16

Option A: (via BandAdmin) Login to your Soundclick Band Account and open Edit PageVideos and follow the instructions.

Option B: (via HTML at the Interview) Login to your Soundclick Band Account and open Edit PageInterview and follow the instructions at the image below.

youtubevideoupdate2v

If you want to update your scrolling News Text: Login to your Interview Section (Band Admin – Edit Page – Interview) where you will find the HTML part of your Layout.Search (CTRL + F) for the actual News Text which is visible on your Page. You can change this Text to anything you like.

If you want to update your News Box: Login to your Band Admin and go to Edit Page – Settings.

Go to https://twitter.com/settings/widgets/ to create your new Widget. Open your Soundclick Band Admin – Edit Page – Interview.
Copy/paste the new code and remove the script code before saving.

twitterwidgetupdate3v

You can add or edit the content via HTML at the Soundclick Band Admin.
You should know HTML and CSS coding for this. If you don’t know how to do that, we recommend to give us all the Informations and Links with your Order.
Also some edits may require changes on the Graphics which can be made with Photoshop (Note: we do not send out Layout .psd files!).
All later updates and changes made by us will cost an additional small fee.

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If you have a question about some of our products or services, or want to discuss getting started on your own project, please contact us via the contact form on the left. Thanks!